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Park Guide

Dedicated to creating experiences our team members and guests are amazed by, the Capilano Suspension Bridge Park is always looking for people who can help bring our mission to life.  We are looking for friendly and enthusiastic Park Ambassadors motivated by providing exceptional guest service.

Who we are:

  • We are the number one Tourist Destination in Vancouver
  • We are passionate about creating experiences guests and team members are amazed by
  • We are inspired by our natural setting and sharing the wonder of nature with over 1,000,000 annual guests

What you’ll get:

  • Competitive wages,
  • Free coffee, tea and fountain pop with your reusable cup,
  • While on shift, up to a 40% discount on food,
  • 30% discount at the Trading Post gift store,
  • Access to various team events #TeamCapGroup,
  • Guest passes for friends and family,

Property

Capilano Suspension Bridge Park

Position Title

Park Guide

Application Deadline

2019-03-31

Duties/Responsibilities

What you’ll do:

  • Deliver tours that are engaging, informative, and punctual as scheduled and instructed
  • Maintain strong communication and professional relationships with Park Ambassadors and Guest Service Agents as well as other departments
  • Provide educational information in an engaging and fun manner regarding the nature and wildlife in the rainforest
  • Be familiar with the information and history of the Capilano Suspension Bridge

Considerations:

  • Must be able to work a variety of shifts including evenings, weekends and holidays
  • Team Members are required to be on their feet for extended periods of time
  • Team Members are expected to deliver the position as described under various weather conditions including but not limited to sun, rain, snow, sleet
  • Team Members must be able to work in a variety of weather conditions in the dark

Qualifications

Who you are:

  • Minimum 1 year of Guest Services experience
  • Positive, friendly, outgoing, and energetic personality
  • Excellent interpersonal skills
  • Previous experience in public speaking or guide experience is a strong asset
  • Level 1 or 2 occupational first aid is an asset
  • Second language is an asset

The Capilano Group comprises retail, hospitality and tourism-based businesses anchored by Capilano Suspension Bridge Park in North Vancouver. The Capilano Group’s portfolio includes Moraine Lake Lodge, Moraine Lake Trading and Cathedral Mountain Lodge in the Canadian Rockies, Stanley Park Pavilion, Stanley’s Park Bar & Grill and Prospect Point Cafe and Gift Shop in Stanley Park, Vancouver and Capilano Suspension Bridge Park, Capilano Trading Post in North Vancouver.

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  • Learn More

    To find out more about Capilano Suspension Bridge Park visit our website or connect with us on social media.