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Guest Service Agents

Dedicated to creating experiences our team members and guests are amazed by, the Capilano Suspension Bridge Park is always looking for people who can help bring our mission to life.  We are looking for friendly and enthusiastic Guest Service Agents motivated by providing exceptional guest service.

Who we are:

  • We are the number one Tourist Destination in Vancouver
  • We are passionate about creating experiences guests and team members are amazed by
  • We are inspired by our natural setting and sharing the wonder of nature with over 1,000,000 annual guests

Property

Capilano Suspension Bridge Park

Position Title

Guest Service Agents

Application Deadline

2019-03-25

Duties/Responsibilities

What you’ll do:

  • Work in several areas of the department including the Front Gate, Guest Service, Bridge House Guest Services and Groups and Information.
  • Handle all guest inquires and concerns,
  • Be the first friendly face guests see when entering the park.
  • Sell tickets, process BC Annual Passes and online E-Store tickets and provide concierge services.

What you’ll get:

  • Competitive wages,
  • Free coffee, tea and fountain pop with your reusable cup,
  • While on shift, up to a 40% discount on food,
  • 30% discount at the Trading Post gift store,
  • Access to various team events #TeamCapGroup,
  • Guest passes for friends and family,

Qualifications

Who you are:

  • One (1) year of Guest Service/Sales experience, involving cash handling procedures,
  • Cashier experience with RTP system is considered an asset,
  • Strong communication skills, maybe you’re multilingual,
  • Must be able to work in a fast-paced environment with the ability to multi-task

The Capilano Group comprises retail, hospitality and tourism-based businesses anchored by Capilano Suspension Bridge Park in North Vancouver. The Capilano Group’s portfolio includes Moraine Lake Lodge, Moraine Lake Trading and Cathedral Mountain Lodge in the Canadian Rockies, Stanley Park Pavilion, Stanley’s Park Bar & Grill and Prospect Point Cafe and Gift Shop in Stanley Park, Vancouver and Capilano Suspension Bridge Park, Capilano Trading Post in North Vancouver.

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  • Learn More

    To find out more about Capilano Suspension Bridge Park visit our website or connect with us on social media.