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Front Desk Agent – Summer 2021 Season

Imagine a summer living beneath towering mountain peaks, venturing along world-class hiking trails, paddling iridescent turquoise waters, forming friendships that will last a lifetime, and providing extraordinary guest service at a mountain lodge like no other. Find all of this (and more!) as part of our team this summer at Moraine Lake Lodge.

Details:

  • Fulltime, 40 hrs. a week,
  • Hourly wage with an end of contract bonus,
  • Staff accommodation: $15.00/day, includes all meals and laundry.
  • May 24, 2021 – October 2, 2021 (TBC),
  • Must be legally entitled to work in Canada prior to offer of employment.

Our Mission:

By always doing our best we dedicate ourselves to creating experiences that people are amazed by.

Property/Category

Moraine Lake Lodge

Position Title

Front Desk Agent – Summer 2021 Season

Application Deadline

2021-02-09

Duties/Responsibilities

Our Front Desk Agents must have a strong focus on guest services and multi-tasking skills. Main responsibilities include but are not limited to; answering phones and emails, reservations, room sales, guest service (concierge), bellhop, assisting dining room with reservations, performing end of day accounting procedures and following check-in /out procedures. We have no phones in our guest rooms, guests will speak with you directly for dinner reservations and ideas of how to make the most out of their Rocky Mountain Adventure!

Qualifications

Qualifications:

  • 1 yr. front desk experience preferred,
  • Background in hospitality/tourism program, an asset,
  • Previous experience using SmartHotel Software, strong asset,
  • Second language, an asset
  • Ability to lift heavy objects (up to 50 lbs.),
  • CPR and First Aid Certificate, an asset,
  • Must be guest service oriented, excellent people skills with a positive & upbeat personality,
  • Outdoor enthusiast, a passion for hiking and exploring the Rocky Mountains,

Please note: Moraine Lake Lodge will be following all up to date Alberta OHS COVID-19 Guidelines.

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  • Learn More

    To find out more about Moraine Lake Lodge visit our website or connect with us on social media.