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Front Desk Agent – summer 2019 Season

Moraine Lake Lodge:

Located in the heart of the Canadian Rocky Mountains, Moraine Lake Lodge offers unique opportunities for those who want to live, work, and explore in Canada’s Rocky Mountains. Spend your time off exploring some of the most amazing natural attractions and activities Canada has to offer, including hiking, biking, river rafting and more! Just 15 minutes away from the town of Lake Louise, Moraine Lake Lodge is located in Banff National Park and situated in the Valley of the Ten Peaks, at an elevation of approximately 6,183 feet (1,885 m). Moraine Lake’s glacially fed blue-green waters are visited each summer by thousands of travellers from over all over the world. Some guests will stay and enjoy the amenities in our beautiful Lodge, while others will visit for the day or just a few moments to get that iconic photograph. Our goal is to ensure that through our attitude and service, our guests have an exceptional, or as we say ‘WOW’, experience.

Details:

  • Fulltime, working up to 40 hrs. a week,
  • Hourly wage with an end of contract bonus,
  • Staff accommodation onsite, $18.00/day, includes all meals and laundry.
  • Seasonal commitment required from May 24, 2019 – October 2, 2019 (TBC),
  • Must be legally entitled to work in Canada prior to offer of employment.

Interviews:

  • For applicants in Ontario, Canada, Moraine Lake Lodge will be holding interviews in Toronto from February 15th-17th, 2019. We look forward to your application and to meeting you in person,
  • For all other applicants we will be scheduling interviews via phone and video chat.

Property/Category

Moraine Lake Lodge

Position Title

Front Desk Agent – summer 2019 Season

Application Deadline

2019-02-14

Duties/Responsibilities

Responsibilities:

Our Front Desk Agents must have a strong focus on guest services and multi-tasking skills. Main responsibilities include but are not limited to; answering phones and emails, reservations, room sales, guest service (concierge), bellhop, assisting dining room, performing end of day accounting procedures and following check-in /out procedures. We have no phones in our guest rooms, guests will speak with you directly for dinner reservations and ideas of how to make the most out of their Rocky Mountain Adventure!

 

Qualifications

Qualifications:

  • 1 yr. front desk experience preferred,
  • Enrolled in a hospitality/tourism program, an asset,
  • Previous experience using Five Star Hotel Software, strong asset,
  • Must be 100% guest service oriented, have excellent people skills with a positive and upbeat personality,
  • Outdoor enthusiast, a passion for hiking and exploring the Rocky Mountains,
  • First Aid and CPR certified, an asset,
  • Second language, an asset,
  • Ability to lift heavy objects (up to 50 lbs.)
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  • Learn More

    To find out more about Moraine Lake Lodge visit our website or connect with us on social media.