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Assistant Operations Supervisor (Shuttle & Parking Focus)

Dedicated to creating experiences our team members and guests are amazed by, the Capilano Suspension Bridge Park is always looking for people who can help bring our mission to life.  We are looking for a friendly and enthusiastic Assistant Operations Supervisor motivated by providing exceptional guest service.

Who we are:

  • We are the number one Tourist Destination in Vancouver
  • We are passionate about creating experiences guests and team members are amazed by
  • We are inspired by our natural setting and sharing the wonder of nature with over 1,000,000 annual guests

What you’ll get:

  • Competitive wages,
  • Free coffee, tea and fountain pop with your reusable cup,
  • While on shift, up to a 40% discount on food,
  • 30% discount at the Trading Post gift store,
  • Access to various team events #TeamCapGroup,
  • Guest passes for friends and family,


Capilano Suspension Bridge Park

Position Title

Assistant Operations Supervisor (Shuttle & Parking Focus)

Application Deadline



What you’ll do:

  • Responsible for assisting with the day to day supervision of the Shuttle & Parking Team within our guest services department.
  • Works within the Operations Leadership Team to ensure the safety of all guests and team members in our vehicle permitted areas.
  • Must be able to communicate effectively and consistently with our shuttle providers, Operations Leadership and Director of Sales.  Special attention and urgency must be given to any concerns or logistical questions that could affect Capilano.
  • Daily communication regarding tour and shuttle bus arrivals via interdepartmental is expected. Our guest, tour and shuttle bus parking lots operate out of the Tour & Shuttle Bus Lot and the Main Parking Lot.


Who you are:

  • Minimum one (1) full season of Guest Services experience at Capilano Suspension Bridge Park preferred,
  • Experience in a supervisory role an asset,
  • Work effectively under pressure and adapt to change in a fast-paced environment,
  • POS experience, knowledge of RTP system an asset,
  • Valid First Aid Level 2 or 3 is considered a strong asset,
  • Second Language is an asset.


  • Must be available to work a variety of shifts including evenings, weekends and holidays, to meet the needs of the business
  • While performing the duties of this position, Team Members are required to be on their feet for extended periods of time
  • Working outdoors in all types of weather
  • Occasionally required to lift and carry up to 20lbs
  • Occasionally required to lift and climb a step ladder or step stool

The Capilano Group comprises retail, hospitality and tourism-based businesses anchored by Capilano Suspension Bridge Park in North Vancouver. The Capilano Group’s portfolio includes Moraine Lake Lodge, Moraine Lake Trading and Cathedral Mountain Lodge in the Canadian Rockies, Stanley Park Pavilion, Stanley’s Park Bar & Grill and Prospect Point Cafe and Gift Shop in Stanley Park, Vancouver and Capilano Suspension Bridge Park, Capilano Trading Post in North Vancouver.

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  • Learn More

    To find out more about Capilano Suspension Bridge Park visit our website or connect with us on social media.